At Medical and More, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded.

Information We Collect

When you interact with Medical and More, we may collect the following personal information:

  • Contact Information: Name, shipping and billing address, email, phone number
  • Payment Details: Information necessary to process your payment (handled securely by Stripe or other payment processors)
  • Order History: Records of purchases, returns, and communications with our store
  • Other Information: Optional information you provide when contacting us for support or promotions

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your orders, returns, or inquiries
  • Improve our products, services, and customer experience
  • Provide marketing communications only if you opt-in (you may unsubscribe at any time)

Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Shipping & Delivery: With carriers or logistics providers to ensure your order is delivered
  • Payment Processing: With payment processors to complete transactions securely
  • Legal Requirements: When required by law or to protect our rights

Cookies & Tracking

  • Our website may use cookies and tracking technologies to enhance your browsing experience.
  • These cookies help with personalization, analytics, and advertising as per their own policies.

Data Security

We implement industry-standard measures to protect your data, including:

  • Secure payment processing trusted payment gateways
  • Encryption and secure storage of personal information
  • Restricted access to data to authorized personnel only

Customer Rights

You have the right to:

  • Access: Request the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your personal information
  • Opt-Out: Withdraw consent for marketing communications at any time

To exercise these rights, contact us via TEXT.

Retention of Information

  • Personal information is retained only as long as necessary to process orders, comply with legal obligations, or maintain business records.
  • Once no longer needed, data is securely deleted or anonymized.

Third-Party Links

  • Our store may include links or references to third-party services.
  • We are not responsible for the privacy practices or content of these third parties.

Contact Us

For any privacy-related questions or requests, please contact us via TEXT.